Privacy Policy
Last updated: 02/22/2022
Kndly, Inc. ("us", "we", or "our") operates http://petswapp.com (the
"Website").
This privacy policy (“Privacy Policy”) describes our practices in connection with information we collect
through our websites (“Websites”), social media
pages we control (“Social Media Pages”), and
software applications we make available for use on or through computers and mobile devices
(“Apps”), that include a link to this Privacy
Policy, and through any of our offline activities, such as when you provide your information on
the phone via our call centers or in person (“Offline Activities”) (collectively, including the Websites, Apps, Social Media Pages,
and Offline Activities, the “Services”).
You don’t need to register for a PetSwapp account in order to visit
or use some features of our Services. However, certain Services require that you register for an
account.
WHAT INFORMATION WE COLLECT
- We may collect “Personal Information” (information that identifies you or relates to you as an
identifiable person) about you, which you voluntarily give to us either upon sign-up or
such as your:
- First and
Last Name
- Birthday
- Postal
address (including billing and other property addresses)
- Phone
number
- Email
address
- Credit or
debit card number
- Financial
information
- Social
media account information
- Special
needs or conditions that may impact your swap
- Swap,
product, service or related information, such as your preferred
location/facilities, dates and number of pets swapping
- Driver’s
license, government-issued ID, or passports
- Geolocation
information
- Communication, product, service or other
preferences
- Demographic
information
- Photos or
videos uploaded
- Time
Zone
- IP address
or Device ID
- Subscribing
membership ID
- Facebook Permissions
The App may - if you choose to sign in with Facebook - access your Facebook basic
account information, including your name, email, gender, birthday, current city, and profile
picture URL, as well as other information that you choose to make public. We may also
request access to other permissions related to your account, such as friends, check-ins, and
likes, and you may choose to grant or deny us access to each individual permission. For more
information regarding Facebook permissions, refer to the Facebook Permissions Reference
page.
- Google Permissions
The App may - if you choose to sign in with Google - access your Google basic account
information, including your name, email, gender, birthday, current city, and profile picture
URL, as well as other information that you choose to make public. We may also request access
to other permissions related to your account, and you may choose to grant or deny us access
to each individual permission.
- Derivative Data and Uploaded Media
Information our servers automatically collect when you access the App, such as your
native actions that are integral to the App, actions taken when creating entries, editing
entries and uploading media to the App. As such, we may also request access to your device’s
photo roll or camera in order for us to upload your media to the App. Any media uploaded in
this fashion, will be collected and stored on our servers. If you wish to change our access
or permissions, you may do so in your device’s settings.
- Push Notifications
We may request to send you push notifications regarding your account or the App. If you
wish to opt-out from receiving these types of communications, you may turn them off in your
device’s settings.
- Geo-Location Information
We may request access or permission to and track location-based information from your
mobile device, either continuously or while you are using the App, to provide location-based
services. If you wish to change our access or permissions, you may do so in your device’s
settings.
- Mobile Device Access
We may request access or permission to certain features from your mobile device,
including your mobile device’s reminders, and other features. If you wish to change our
access or permissions, you may do so in your device’s settings.
- Mobile Device Data
Device information such as your mobile device ID number, model, and manufacturer,
version of your operating system, phone number, country, location, and any other data you
choose to provide.
WHY AND HOW WE USE YOUR INFORMATION
We may Process Personal Information in connection with any of the following:
- Our business transactions with you, including, but
not limited to:
- Entering into or performing a
contract with you.
- Responding
to your enquiries and fulfilling your requests.
- Sending
administrative information to you, for example, information regarding the
Services
- Completing
and fulfilling any purchases or requests for services.
- For our legitimate business
interests, including, but not limited to:
- Personalizing your experience on the Services by
presenting products and offers tailored to you.
- Allowing
you to participate in sweepstakes, contests, and similar promotions, and
administering such activities (each of which may have additional rules and could
contain additional information about how we Process your Personal
Information).
- Facilitating social sharing functionalities of your
social media account(s).
- Carrying
out data analysis, audits, fraud monitoring and prevention, internal quality
assurance, developing new products, enhancing, improving or modifying our
Services, identifying usage trends, auditing use and functionality of our
Services, helping enforce compliance with our Terms of Use, helping protect our
Services, determining the effectiveness of our promotional campaigns and
operating and expanding our business activities.
- Subject to
your marketing preferences (which may include consent to marketing under
applicable law), to send you newsletters or marketing communications we believe
may interest you, for our own products and services, and on behalf of our
Affiliates or selected third parties, via postal mail, email, phone or text
messaging.
- As necessary or appropriate for legal
reasons, including, but not limited to:
- Under
applicable law.
- Complying
with legal processes.
- Responding
to requests from public and government authorities, including those outside your
country of residence.
- Enforcing
our terms and conditions.
- Protecting
our operations or those of any of our Affiliates, or other third parties.
- Protecting
our rights, privacy, safety or property, or that of our Affiliates, you, or
other third parties.
- Allowing us
to pursue available remedies or limit damages we, our Affiliates, or other third
parties, may sustain
- We may also share your information to our
preferred service providers:
Organizations that have agreed to offer our members preferential rates and offers, so
that they may verify your eligibility for these offers and communicate them to you. We may
also share your information with selected third parties so that they may offer you their
products and services.
- User Profiles and
Submissions:
Certain user profile information, including your name,
location, and any video or image content that you upload to the Services may be
displayed publicly or to other users. Please remember that any content you upload to
your public user profile, along with any information or content that you voluntarily
disclose online in a manner other users can view (on discussion boards, in messages and
chat areas, etc.), becomes publicly available, and can be collected and used by anyone.
Your username and communications may also be displayed to other users if and when you
send messages or comments or upload images or videos through the Services and other
users can contact you through messages and comments. We may make reviews, message
boards, blogs, and other such user-generated content facilities available to users. Any
information disclosed in these areas becomes public information and you should always be
careful when deciding to disclose your Personal Information. Again, we do not control the policies and practices of any
other third-party site or service with regard to your data.
- Business Transfers:
Petswapp may sell, transfer or otherwise share some or
all of its assets, including Personal Information, in connection with a merger,
acquisition, reorganization, sale of assets, or similar transaction, or in the event of
insolvency or bankruptcy. You will have the opportunity to opt out of any such transfer
if the new entity’s planned processing of your information differs materially from that
set forth in this Privacy Policy.
- Disclosure Permitted by
Law:
We may disclose your Personal Information to law enforcement authorities, government
or public agencies or officials, regulators, and/or to any other person or entity having
appropriate legal authority or justification for receipt of your information, if required or
permitted to do so by law or legal process, to respond to claims, or to protect our rights,
interests, privacy, property or safety, and/or that of our Affiliates, you or other third
parties.
- Disclosures of Personal Information
for a Business Purpose:
We engage certain trusted third parties to perform functions and provide services to us,
including but not limited to:
-
- Personalizing your experience on the Services by
presenting products and offers tailored to you.
- Allowing
you to participate in sweepstakes, contests, and similar promotions, and
administering such activities (each of which may have additional rules and could
contain additional information about how we Process your Personal
Information).
- Facilitating social sharing functionalities of your
social media account(s).
- Carrying
out data analysis, audits, fraud monitoring and prevention, internal quality
assurance, developing new products, enhancing, improving or modifying our
Services, identifying usage trends, auditing use and functionality of our
Services, helping enforce compliance with our Terms of Use, helping protect our
Services, determining the effectiveness of our promotional campaigns and
operating and expanding our business activities.
- Subject to
your marketing preferences (which may include consent to marketing under
applicable law), to send you newsletters or marketing communications we believe
may interest you, for our own products and services, and on behalf of our
Affiliates or selected third parties, via postal mail, email, phone or text
messaging.
- Hosting and
maintenance, error monitoring, debugging, performance monitoring, customer
relationship, database storage and management, financial services companies, property owners’
associations, payment processing, customer service, email delivery, credit card
processing, tax and financial advisers, legal advisers, accountants, or
others.
We may share your Personal Information (subject to your Right to Opt-Out of those sales) with these third parties, but only to the extent necessary to perform
these functions and provide such services.
These third parties are carefully selected to ensure that they and
their related entities, who may access your information, provide your information with equal
protection to that stated on this privacy policy, and required by applicable privacy laws and
the Platform Provider rules, policies and guidelines. For further information regarding the
collection, processing and usage of your information by the third parties, please review their
privacy policy practices. The CCPA prohibits third parties who purchase the Personal Information
we hold from reselling it unless you have received explicit notice and an opportunity to opt-out
of further sales.
EXERCISING ACCESS, DATA PORTABILITY, AND DELETION RIGHTS
To exercise the access, data portability, and deletion rights,
please submit a verifiable consumer request to us by either:
Only you, or a person registered with the California Secretary of
State that you authorize to act on your behalf, may make a verifiable consumer request related
to your personal information. You may also make a verifiable consumer request on behalf of your
minor child.
You may only make a verifiable consumer request for access or data
portability twice within a 12-month period.
The verifiable consumer request must:
- Provide sufficient
information that allows us to reasonably verify you are the person about whom we
collected personal information or an authorized representative.
- Describe your
request with sufficient detail that allows us to properly understand, evaluate, and
respond to it.
We cannot respond to your request or provide you with personal
information if we cannot verify your identity or authority to make the request and confirm the
personal information relates to you.
Making a verifiable consumer request does not require you to create
an account with us.
We will only use personal information provided in a verifiable
consumer request to verify the requestor’s identity or authority to make the request.
COOKIES AND SIMILAR TECHNOLOGIES
- Cookies and Similar Technologies - Like many websites, we also use “cookie” technology to
collect additional website usage data and to improve the Site and our Service. A cookie
is a small data file that we transfer to your computer’s hard disk. A session cookie
enables certain features of the Site and our service and is deleted from your computer
when you disconnect from or leave the Site. A persistent cookie remains after you close
your browser and may be used by your browser on subsequent visits to the Site.
Persistent cookies can be removed by following your web browser help file directions.
Most Internet browsers automatically accept cookies. Petswapp may use both session
cookies and persistent cookies to better understand how you interact with the Site and
our Service, to monitor aggregate usage by our users and web traffic routing on the
Site, and to improve the Site and our Service.
- Third Party Web Beacons and Third Party
Buttons - We may display third-party content
on the Service, including third-party advertising. Third-party content may use cookies,
web beacons, or other mechanisms for obtaining data in connection with your viewing of
the third-party content on the Service. Additionally, we may implement third party
buttons, such as Facebook “share” buttons, that may function as web beacons even when
you do not interact with the button. Information collected through third-party web
beacons and buttons is collected directly by these third parties, not by Petswapp.
Please consult such third party’s data collection, use, and disclosure policies for more
information.
You can instruct your browser, by editing its options, to stop
accepting cookies or to prompt you before accepting a cookie from the websites you visit. Please
note that if you delete, or choose not to accept, cookies from the Service, you may not be able
to utilize the features of the Service to their fullest potential.
DO NOT TRACK
Petswapp does not process or respond to web browsers’ “do not track”
signals or other similar transmissions that indicate a request to disable online tracking of
users who use our Service.
CHANGES TO OUR PRIVACY POLICY:
From time to time we may revise this Privacy Policy and/or use
Personal Information for new, unanticipated uses not previously disclosed to meet changes in the
regulatory or business environment, or to satisfy the needs of our customers and service
providers. Updated and date stamped versions will be posted on the Services. Unless otherwise
required under applicable law (e.g. obtaining consent from you for the relevant material
changes) the revised Privacy Policy will take effect immediately upon such posting.
HOW YOU CAN CONTACT US
If after reviewing this Privacy Policy, you have any questions,
complaints or privacy concerns, or would like to make any requests in relation to your Personal
Information, or obtain further information on safeguards used for international transfers please
send an email to our Privacy Department at info@kndlyinc.com.